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Return Policy

Most products may be returned for a refund within thirty (30) days after the item has been shipped. In order to receive a full refund for the purchase price, the item must be unused, unopened, and in its original packaging with all stickers and labels undamaged and attached.

To apply for a refund, email orders@american-perfumer.com to get a Return Authorization (RA#)number and approval for the return.

Once you receive the RA#, please send the item(s) to the address below. We do not accept COD returns.


Your refund will be issued within 15-30 days after receipt of the item. Shipping cost to return the item must be paid by the customer.


American Perfumer/RETURNS

211 Clover Lane
Suite T
Louisville, KY 40207

Any questions concerning returns, please contact customer service at: info@american-perfumer.com All inquiries will be responded to within 5-7 business days. Please include your customer order number within the email.


If your order arrives damaged or broken please contact immediately so we can correct the situation. Please have your customer order number available to reference when calling.

If immediate attention is required, please call us M-F Eastern

(502) 888-1970